Directeur(trice) Adjoint(e) De L'entretien Technique / Assistant Director Of Engineering (maintenance)

Assistant Director of Engineering (Maintenance)

The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service.

The Assistant Director of Engineering reports directly to the Director of Engineering. His or her primary role is to assist the Director of Engineering in all aspects of hotel and building maintenance, including electrical, plumbing, steam, gas, fire and safety, HVAC refrigeration, interior, painting and decorating, and to respond to requests and issues in an efficient, courteous and professional manner to achieve maximum customer satisfaction while adhering to Four Seasons policies. The Assistant Director of Engineering will, among other things, be responsible for supervising a team of seven technicians in the department.

Core responsibilities include:

• Assisting in the hiring, training, supervision, scheduling, counseling, and evaluation of performance and planning the activities of maintenance staff including making spot checks on a daily basis
• Ensuring proper execution of work order/request system and that items are followed up on when necessary
• Ensuring the hotel follows all local codes and regulations
• Maintaining logs on movement of stock items and tools and monitoring distribution of items
• Controlling departmental labor and operational expense
• Making efforts in reasonable energy saving and launching productive programs
• Offering supervision on contractors and suppliers to assure the qualified rectification and items purchasing
• Creating, approving and posting all Engineering staff schedules
• Helping to create and adhere to annual budget for the division
• Ensuring that all emergency and life safety equipment and systems are inspected, tested and certified as per law and local codes
• Must be able to multitask and prioritize departmental functions to meet deadlines
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
• Must be able to maintain confidentiality of information
• Requires reading of blueprints
• Supervising and training all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards
• Acts appropriately in all dangerous and/or emergency situations (fires, power outages, infiltrations, floods, etc.)
• Ensures that the work order/request system is properly executed and that items are followed up as required
• Prepares requisitions and work orders and ensures effective liaison with the Procurement Manager
• Implements preventive maintenance programs, policies and rules to ensure effective service
• Works harmoniously and professionally with colleagues and supervisors
• Executes all other related tasks

Desired qualifications and skills include:

• Ability to communicate fluently in English and French, both orally and in writing
• Holding degree or certificate in either HVAC, Plumbing, Stationary Engineer, Refrigeration, etc. Any other related field would be of great asset
• 3 to 5 years' experience in a similar role within a 5-star luxury environment
• Management experience and a working knowledge of infrastructure utilities including, electrical distribution, chill water, natural gas, potable water, and associated equipment
• Good knowledge of the Windows platform
• Capacity to work in a fast-paced environment
• Ability to work under pressure and manage it in a positive and effective way
• Demonstrates a very high team spirit
• Interest and ability to provide outstanding service to our guests
• Maintains a professional appearance and behaves in a mature manner with integrity at all times
• Being calm and patient and of service passion
• Be organized, meticulous and resourceful
• Good knowledge in plumbing, HVAC, carpentry, electricity and painting
• Must be available days, evenings, holidays and weekends so he can be accessible to his Engineering staff for any emergencies needing his expertise
• Management experience and a working knowledge of commercial swimming pools

What’s in it for you?

• Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc.) day one
• Discounts at our MARCUS Restaurant and our 5 Star Spa
• Employee themed recognition days and events such as Employee of the month, Service milestone celebrations, birthday events, and more!
• Complimentary meal per shift in our employee dining room (Café 1440)
• Retirement plan with employer contribution
• Paid time off including sick days, vacation days and 2 additional floating holidays per year
• Excellent training, development, and mobility opportunities
• Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability)

The task list specified above is a non-exhaustive one, the position will require a constant adaptation to various situations of high stress activity.

*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.